Payroll is often outsourced to third party providers such as a bookkeeper Melbourne because self-starters are hoping to be relieved of the complex and time-intensive nature of managing it on their own. But oftentimes, this can turn into an unhealthy relationship where you end up feeling more stressed because your bookkeeper Melbourne isn’t making good on their promises for accuracy and customer service.

If your bookkeeper Melbourne has you stuck in a bad relationship, get out of there and enter a new and healthy relationship. Today’s innovative payroll solutions are cloud-based, intuitive and the all around perfect match. It’s time to stop punishing yourself and your business by dealing with a bookkeeper Melbourne who just can’t cut it.

With that said, if you hear yourself saying any of these following phrases, it’s time for a change. Here are five signs it’s time to break up with your bookkeeper Melbourne:

Not Readily Available

As a small business owner, you need to know that your bookkeeper Melbourne is there to support you in good times and in bad. That means being able reach out to them 24/7 with any questions, especially when there’s critical deadlines and heavy tax penalties at stake. Payroll is complicated! So make sure you go with a provider that treats you like a true partner. Consider one that won’t charge you extra for contacting support and will enable you to seek out expert advice in order to address concerns in a timely manner

No Investment In Relationship

Outsourced third-party solutions are very expensive, charging you on a per payroll basis for items like employee timesheets and W-2s. And when changes need to be made, providers will force you to run payroll again, sometimes at an added cost. It’s time to consider doing something for yourself by learning and managing your own payroll solution. It may seem intimidating at first, but in doing this, you’ll actually save time and resources because you won’t be lost in a paper shuffle with a provider who doesn’t understand the data as well as you. You deserve to invest in yourself and in the future of your business.

Lack of Transparency

Another reason to move on from your bookkeeper Melbourne and possibly manage it on your own is because they just aren’t giving you access to your information when you need it. Questions may arise from auditors or your employees and you aren’t able to address them because that information is with your provider. Payroll solutions today have quick and customizable reporting, making your data easily accessible. Beyond that, you as a business owner have the power to forecast and strategically plan for changes in headcount and for the upcoming busy tax season.

Inaccuracies

Finally, a telltale sign that it’s time to ditch your bookkeeper Melbourne is if they keep making the same mistakes by missing key deadlines and making incorrect calculations, thus forcing you to pay hefty fines. Mistakes are usually caused by outdated software that require manual entry, which leaves plenty of room for error. Today’s payroll solutions simplify the process through automated calculations and electronic filing. Did you know that in 2013, small business owners doled out $4.5 billion because of payroll mistakes? Don’t be too forgiving of your bookkeeper Melbourne because those mistakes can be costly.

As you’re evaluating your relationships both personal and professional, take a step back and think about what you need in order to truly benefit from that partnership. Perhaps it is indeed time for a break up, and yes that can be painful. But remember that payroll should simplify your life, not complicate it.